Shipping
All the orders are dispatched in one to two business days.
Delivery details :
Metro areas : 2 to 3 Business days.
Regional areas : 2 to 5 Business days.
*Delivery time frames are estimates only and can vary depending on your state*
Returns
No change of mind or replacement will be accepted once the order is placed. If returning the product, the delivery charges are to be borne by the customer.
We use Fastway and Sendle shipping carriers to ship our products and the shipping status can be tracked with the shipping number provided in your invoice with each purchase.
Proof of purchase needs to be provided for all returning orders.
Contact us within 24 hours if you received a faulty or damaged product for a replacement or refund.
Non-Delivery Postcodes.
Due to liquor delivery restrictions, we cannot deliver to these post codes.
Western Australia : 6431, 6740, 6799, 6765, 6753, 6718, 6728, 6430, 6731, 6733, 6723, 6725, 6726, 6435, 6436, 6437, 6718, 6438, 6440, 6635, 6638, 6639, 6640, 6641, 6642, 6710, 6713, 6714, 6716, 6751, 6765, 6770, 6754, 6798, 6743, 6761.
South Australia : 5723, 5724, 5734, 5680, 5690
Northern Territory: 0822, 0861, 0862, 0870, 0871, 0872, 0847, 0850, 0851, 0852, 0853, 0880, 0881, 0886
Queensland : 4605, 4713, 4816, 4825, 4830, 4871, 4874, 4875, 4876, 4891, 4892, 4895
New South Wales : 2898, 2899
Responsible service of alcohol delivery
In adherence to RSA law, liquor delivery can be cancelled at the door if the person receiving the delivery is
– Who looks under 18 and cannot provide ID
– Whom we suspect is accepting liquor for a minor
– Who appears to be intoxicated or disorderly
Free Shipping
Spend over $200 and get free delivery Australia wide. On order deliveries over 10kg an additional $10 would be charged per 10 kg.
For more information on shipping and returns policies, write to us on info@thewhiskyhub.com.au